Q: How to get a quotation?
A: Send the required fan size or picture. Send drawings and fan voltage, bearing, speed by email.It is more likely to provide fan application products. The more you know about the requirements of the products you are using, the more you can provide products that meet your product requirements. Sample and quote to you.
Q: Can you help design parts?
A: Yes,we can design, as long as you can give us your ideas
Q: What software do you use?
A: solidworek, UG, Autocad, Pro-engineer.
Q: I only want a cheap fan, can you recommend it to me?
A: Of course, it's just that I need to know more about the application of your product, the time of day you work, and the temperature at work, whether it is used indoors or outdoors. These are very important.When I understand the use of your product After the product situation, our engineers will evaluate the stability of your product and then give you a budget for cost reduction with different materials.
Q: Give me your best-quality fan.
A: All customers want good products and good prices, but we all know that the price and cost of good products are always not so ideal. But the biggest cost difference in the axial flow fan is the copper content of the copper wire, There is also the choice of oil bearings and ball bearings. How to choose the right cooling fan for your product depends on the market value of the product. Some products originally have a low market price. For such products, our suggestion is to reduce costs. Material configuration production. For products with relatively high product value and quality, we suggest to provide the life of the product while using relatively stable and durable materials for production.
Q: Can you tell me the minimum order quantity?
A: For some stocks, we can accept a limited number of RTS orders; for OEM orders, usually the minimum order quantity is 500-5000pcs, depending on the design.
Q: Can we get free samples for testing?
A: Yes, we can provide free sample testing for low-cost products.
Q: How long can I receive my order?
A: Usually 15-20 days, it also depends on the order quantity and product structure
Q: Can I put a trademark (logo) on these products?
A: Of course, OEM service is the most important part of our trade goals.
Q: How will you send the goods to me?
A: We usually do express, air and sea freight. At the same time, we cooperate with DHL, UPS, FedEx, TNT and other international express companies to enable our customers to get their goods quickly.
Q: How to cooperate with us?
A: We are doing business with you very sincerely. Usually, after confirming the order and paying the deposit, mass production can be arranged; we will release the production status to you immediately. After completion, we will arrange the shipment from China to the destination you need.
Q:Which payment method do you accept?
A: Wire transfer, letter of credit, Western Union, MoneyGram, PayPal, secure payment, Alibaba credit insurance order payment, trade guarantee.
Q: What is your warranty?
A: Our warranty period is 1 year after delivery.Fengheng attaches great importance to after-sales service. For products beyond the warranty period, we will repair them for you without paying labor costs.
Q: After payment, if we encounter quality problems, how soon can we get a replacement?
A: If there is a quality problem, we will check whose problem it is. If it is our fault, we will arrange a replacement product within 15 to 20 days. The delivery time depends on the quantity and product structure.
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